Steps for updating your software Remove the memory card from the car. Important Guidelines Make sure that your computer has at least 4GB of free space available. Make sure that your memory card reader supports SD-HC memory cards. See the manual for your computer for more information. Do not remove the memory card until you are told that it is safe to do so. Step 1 Remove the memory card from the car Make sure that the car ignition is turned off.
Wait at least 6 seconds after turning off the ignition. Locate the navigation device in your car. In most cars it is located on the left side of the steering wheel towards the door. You can see a sliding door as shown in the picture. Open the door by sliding it to the right. Push the memory card in a little until it goes no further. A spring now forces the card to come out far enough so that you can take hold of the card. The first few times you remove the memory card you may need a bit more force than usual.
Do not use any tools to remove the memory card. Take the memory card out of the navigation device. Take the card to the computer that you are going to use to update the software on the card.
Step 2 Prepare the computer to download updates Step 2. Click Download on the left side for installation on a Windows computer. Follow the prompts to install and start the application. You may be asked to install the Mazda add-on. If prompted, click Install to do so. Note that this may take a few seconds.
Step 3 Step 3. In the example shown above there is a new software update for your navigation device as well as a Map Share update. If you see a yellow warning triangle, click on Log in now to see items for registered users. Map Share is a free offering for our customers that provides free updates to the map that were reported and shared by other TomTom customers. You can also make your own changes. See the manual for your device. Download and installation of your chosen items starts.
Do not remove the memory card while download and installation is in progress. Make sure the computer does not go into an energy-saving mode as this will interrupt the download and installation. See the manual for your computer. After all the items have been installed, click Done. You can now remove the memory card from the computer. You need to follow the steps below within 60 days after purchase to get this free service.
Downloading a new map may take a long time due to the size of the map. See the online help for your firewall if the download is blocked. Insert the memory card again. It reminds you that you can make a backup of your memory card. To download maps, you need a MyTomTom account. Your navigation device is linked to your MyTomTom account. Click Create account to continue. The next screen shows the map that will be downloaded Downloading starts.
Do not remove the memory card while the map is downloading. Downloading a map may take more than two hours. When completed the following screen is shown. Click OK and then click Done.
Step 4 Insert the memory card into the navigation device Make sure that the car ignition is turned off. Hold the memory card as shown. Step 5 Update the navigation device with the latest software Turn on the ignition. Wait for the radio to turn on.
After 15 seconds, press the NAV button. The screen below will be shown. If the screen does not appear, try pressing the NAV button a few more times.
Wait for this screen below to be shown. Then press the button on the right green. The update is now started. A progress bar will be shown. Turn off the ignition. Your device has been updated.