Take for instance the Samsung Galaxy S4, this Android smartphone which was once a flagship model has access to the Google Play Store which has more than a million apps available. Most of the apps available here are free while others come at a premium price. Not all of the Android apps however work flawlessly as there are bound to be some bugs present which can cause issues on the device. For this latest installment of our troubleshooting series we will be concentrating on the Galaxy S4 apps not updating issue and other related problems.
We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link. S4 Apps Not Updating Problem: You can connect using your mobile data however the preferred connection choice for updating your apps is a Wi-Fi connection so as to save on your mobile data bandwidth allowance.
Once you have made sure that your phone can go online the next thing to consider as to why your phone does not update apps are the apps themselves. Did you get the apps from the Google Play Store or did you sideload them to your phone?
Sideloading is when you copy the APK installer file of the app to your phone then clicking on it to install it. You should also check if this issue is caused by a corrupt temporary system data by wiping the cache partition of your phone. If the above troubleshooting steps fail then I suggest you backup your phone data and do a factory reset. It also takes any where from 35 seconds to 1 minute before it gives me the same info as before.
This issue is most likely caused by a corrupt cached data on the app. Try clearing the cache and data of the app and see if this resolves the issue. Since the app makes use of a data connection make sure that your phone is connected online using either your mobile data subscription or through a Wi-Fi connection. To resolve this issue you should first make sure that your phone is connected online.
If the issue occurs on both connections then the next thing you should do is to logout of your Facebook account then login again. Sometimes the problem lies with the servers in Facebook and logging out and in of your account is a way to refresh your connection to the servers.
Sometimes the issue can also be caused by a corrupt temporary data on the app itself. If this is the case then I suggest you clear the cache and data of your Facebook app. If the Facebook app is not a pre-installed app in your device then you can go ahead and uninstall it then download a fresh copy at the Google Play Store. Regarding the issue with your Twitter app I also you clear the cache and data of the app.
Proceed with uninstalling then downloading a fresh version from the Google Play Store if the issue persists. This is driving me absolutely crazy not being able to access my photos. Before troubleshooting make sure that your phone is connected online.
You should also check if the issue exists on both your mobile data connection and on a Wi-Fi connection to eliminate any connectivity related problems. To troubleshoot this issue try to logout of your Google account from your phone then wipe the cache partition of your phone before logging back in. This usually helps in this type of issue which is most likely caused by some form of corrupt data. She does not like this feature.
She likes to be able to move her apps around. Please tell me how we can move her apps around or is there another update in the works that will fix this problem?
By moving the apps around I assume you mean moving the app from the Internal storage to the External storage microSD card. When this phone was first released running on Jelly Bean it was easy to move an app from the internal storage to the microSD. With the arrival of KitKat and Lollipop on the device it is now quite difficult to move the apps due to security concerns.
If your daughter wants to move the apps around then she will have to root the phone and install a custom ROM that allows for moving of apps easily. Amazon app keeps stopping and my phone runs hot for some reason. I have to restart it twice a day sometimes or just shut it off. The Amazon app may have some corrupt cached data.
I suggest you clear the cache and data of the app. If the problem still persists then proceed with uninstalling the app then download a fresh version and install it in your phone. Regarding your phone running hot this could mean that a third party app may be aggressively running in the background. Start your phone in Safe mode then check if your phone still runs hot. Find out what app this is and uninstall it. You should also follow this up by wiping the cache partition of your phone.
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